Privacy Policy

At TechCity Oman, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information from you:

Personal details such as name, email address, phone number, billing/shipping address.
Payment information (processed securely through trusted payment gateways; we do not store your card details).
Information related to your orders, returns, and customer support inquiries.
Technical information such as IP address, browser type, and device details for website analytics.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding your purchases, support, or promotional offers.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

Trusted service providers (e.g., shipping companies, payment processors) to complete your orders.
Law enforcement or government authorities if required by law.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You may choose to disable cookies through your browser settings, but this may affect website functionality.